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Lyft an Error Occurred Uploading Your Photo

Photos of your driver and vehicle documents are an important part of your profile. We crave these photos before we can approve you to bulldoze.

This article tells you how and where to upload photos of your documents, including examples of good photos. Heads upward: document photos can take 24-48 hours for us to approve but sometimes longer. Sit tight, and we'll reach out before long.

Profile photo

A perfect commuter profile photograph may atomic number 82 to higher ratings or tips. Your profile photograph is your first and terminal impression on every passenger. Here'southward how to boom your profile photograph the first fourth dimension:

  1. Hold your phone horizontally when taking your photo. Photos not taken horizontally will be rejected.

  2. Stand in front of a apparently background with even lighting

  3. If you lot have someone to help, enquire them to stand three anxiety away, then focus the image

  4. Your photo must include both your shoulders and the elevation of your head in the frame

  5. Remove accessories that cover your face like hats, sunglasses, or masks. This ensures you're hands recognizable to passengers.

    • Practise not appear shirtless or unclothed in your moving-picture show.

  6. Smile! A nice smile can help riders feel welcome in your ride.

  7. Take your photo, so upload information technology in the Lyft Driver app. Open the chief menu, tap 'Business relationship,' then tap 'Personal Info,' and select 'Profile photo.'

Driver's license

We demand a photo of your electric current and valid driver's license and then you can drive. Driver's license info can be entered manually, or automatically scanned from your card using your phone's photographic camera.

Make certain the photo of your driver'south license:

  • Is in focus, with no glare or reflection

  • Is taken on a make clean, flat surface

  • Fits in the frame, so all the edges are visible

New applicants: Provide your driver'due south license info past following the steps below.

  1. Later entering your vehicle info in the Lyft Driver app, employ the camera to browse both sides of your driver'southward license or enter your info manually

  2. Review your information and select 'Confirm.' If you make any corrections, select 'Salve' when you're washed.

  3. That'southward it! If necessary, we'll review the photo and approve it, usually within 24 hours.

Approved drivers: Update your driver's license past post-obit the steps below.

  1. Open the primary menu, then tap 'Business relationship.'

  2. Tap 'Dashboard.'

  3. Upload your commuter license photo.

  4. We'll review the photo and approve it, usually within 24 hours.

Hither'southward an case driver's license, with the license number and result date circled:

This image shows a  California (CA) Driver's License Example.

License plate

To update your license plate number in your Lyft Driver app:

  1. In the Lyft Driver app, open the master carte.

  2. Tap 'Vehicle and Devices,' so tap 'Your Vehicles.'

  3. Select 'Vehicle documents.'

  4. Tap 'License Plate Number.'

  5. Enter your license plate number and select your land.

  6. Tap 'Save.'

Insurance

Before we can approve your driver profile, we need an image of your current and valid insurance.

Before y'all begin, your insurance policy photo must:

  • Visibly and clearly prove your proper noun, auto's brand, and car's model

  • Be in focus and not blurry

  1. In the Lyft Driver app, open the main carte du jour.

  2. Tap 'Vehicle and Devices,' so tap 'Your Vehicles.'

  3. Upload your insurance policy photo.

  4. We'll review the photo and approve it, usually inside 24 hours.

This is an Insurance ID Card Example.

Vehicle registration

If nosotros ask for your vehicle registration, think:

  • The registration must exist current, not expired

  • The vehicle on the registration must match the vehicle on your Lyft profile

  • All info must exist articulate and easy to read

  1. In the Lyft Driver app, open the main carte du jour.

  2. Tap 'Vehicle and Devices,' then tap 'Your Vehicles.'

  3. Upload your insurance policy photo.

  4. We'll review the photo and corroborate information technology, usually within 24 hours.

This image shows a Vehicle registration example.

Vehicle Identification Number (VIN)

We use VINs to verify your motorcar. VINs are 17-number digits, usually found on your:

  • Driver's insurance card

  • Vehicle's dashboard under the driver's side of the windshield. If you're looking at your car from the front, look at the bottom-correct corner of the windshield.

  • Driver's door inside panel

If we require your VIN photo:

  1. In the Lyft Driver app, open up the main menu.

  2. Tap 'Vehicle and Devices,' then tap 'Your Vehicles.'

  3. Upload your VIN.

  4. We'll review the photo and approve it, usually within 24 hours.

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Source: https://help.lyft.com/hc/en-/articles/115012925787-How-to-take-and-update-driver-document-photos

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